Welcome to Celebedset LLC’s FAQ page. We know you may have many questions, and here are some of the most frequently asked questions and answers from our customers. If you have any other questions, please feel free to contact us.
- How do I place an order?
You can browse the products on our website, select the bedding you want, click “Add to Cart” and follow the prompts to complete the checkout process. You will need to provide a shipping address and payment information. - How long does it take to process an order?
We process orders within 1-3 business days of receiving them. Once your order is shipped, you will receive a confirmation email with a tracking number. - Do you ship internationally?
Yes, we do ship internationally. The shipping time and cost for international orders will be displayed during the checkout process and will depend on the destination and order weight. - How do I track my order?
Once your order is shipped, we will send a confirmation email with a tracking link and number. You can use this link to check the status of your order in real time. - What should I do if there is a problem with the item I received?
If the item you received is damaged or defective, please contact our customer service team as soon as possible. We will assist you in processing a return or exchange. - What is your return policy?
We accept returns of unused products within 7 days. The product must be in its original packaging and tags. For detailed return procedures and conditions, please review our Refund and Return Policy. - Is my payment information secure?
Yes, we use advanced encryption technology (such as SSL) to protect your payment information and ensure that your transaction is secure. - How to contact customer service?
If you have any questions or need assistance, you can contact us at the following:
Email: help@celebedset.shop
Phone: +1 (463) 529-7278
Address: 5219 Heathwood Dr, Indianapolis, IN 46237
- Where are your products manufactured?
Our bedding is manufactured by carefully selected suppliers to ensure that each product meets high quality standards.